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Setting up your Purelymail email

Your mailbox is hosted at Purelymail. Below you can read how to sign in, change your password and add your mail to the device or app you already use.

Signing in for the first time

We sent you an email address and a temporary password. You use those to sign in at Purelymail.

  1. Go to purelymail.com/user/login.

  2. Under Email address enter name@yourdomain.com.

  3. Under Password enter the temporary password we sent you.

  4. Click Login. You can already read and send mail in the browser.

  5. Then change your password straight away. The next section explains how.

Open the login page

Changing your password

Choose a password of your own as soon as you have signed in for the first time. The temporary password is only meant to get you started.

  1. Sign in at purelymail.com/user/login.

  2. Click Password.

  3. Enter your new password twice.

  4. Confirm with your current login details and save.

Had you already set up the mailbox in an app? Enter the new password there too, or the app will stop fetching and sending mail.

Forgot your password?

On the login page, click Forgot username or password? This only works if a recovery method is linked to your mailbox, such as another email address or a phone number. If there is none, or it does not work, send us a message and we will set a new temporary password for you.

Connecting your device or app

Choose your device, then the app you want to read your mail in. You always connect the same mailbox, so you can do this on several devices. Menu names can differ slightly between versions.

Apple Mail on iPhone or iPad

  1. Open Settings → Apps → Mail → Mail Accounts. On iOS 17 or older: Settings → Mail → Accounts.

  2. Tap Add Account → Other → Add Mail Account.

  3. Enter your name, name@yourdomain.com and your password. Under Description pick any name you like, for example "Work". Tap Next.

  4. Choose IMAP at the top.

  5. Under Incoming Mail Server enter:

    Server / host name
    imap.purelymail.com
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Under Outgoing Mail Server enter the following. It says "optional", but the username and password are required here:

    Server / host name
    smtp.purelymail.com
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. Tap Next, leave Mail switched on and tap Save.

Gmail app (iPhone, iPad and Android)

This only works in the Gmail app. Gmail in the browser (gmail.com) can no longer fetch a mailbox from another provider.

  1. Open the Gmail app and tap your profile picture or initial in the top right.

  2. Tap Add another account.

  3. Choose Other (on iPhone: Other (IMAP)).

  4. Enter name@yourdomain.com and tap Next. If the app asks for an account type, choose Personal (IMAP).

  5. Enter your password and tap Next.

  6. Check the incoming server settings and tap Next:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. For the outgoing server, leave Require sign-in switched on, fill in the following and tap Next:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  8. Choose how often mail is fetched, enter your name and finish.

Outlook app (iPhone, iPad and Android)

  1. Open Outlook. If this is your first time in the app, tap Add Account. Otherwise: tap your profile icon in the top left → the gear → Add Account → Add Email Account.

  2. Enter name@yourdomain.com and tap Continue.

  3. If Outlook asks for a provider or account type, choose IMAP.

  4. Enter your password and your name, then switch on Advanced settings.

  5. Under IMAP incoming mail server enter the following. If there is no separate port field, type imap.purelymail.com:993 as the host name:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Under SMTP outgoing mail server enter the following. Without a port field, type smtp.purelymail.com:465:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. Tap the check mark or Sign in to finish.

Samsung Email (Galaxy)

  1. Open the Email app. If it already has an account, tap the menu (☰) → the gear → Add account.

  2. Choose Other.

  3. Enter name@yourdomain.com and your password, then tap Manual setup.

  4. Choose IMAP account.

  5. Under Incoming server enter:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Under Outgoing server enter the following and leave Require authentication to send emails switched on:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. Tap Sign in.

Airmail (iPhone, iPad and Mac)

  1. Open Airmail and go to Settings → Accounts → Add Account. On the Mac: Airmail menu → Settings → Accounts → +.

  2. Choose IMAP (sometimes called Generic or Other), not Google, iCloud or Exchange.

  3. Enter your name, name@yourdomain.com and your password and continue.

  4. If Airmail does not find the settings by itself, enter under IMAP (incoming):

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  5. And under SMTP (outgoing):

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Save the account.

Apple Mail on the Mac

  1. Open Mail and choose Mail → Add Account… in the menu bar.

  2. Choose Other Mail Account… and click Continue.

  3. Enter your name, name@yourdomain.com and your password and click Sign In.

  4. If Mail says it cannot verify the account name or password, complete the form. Set Account Type to IMAP:

    Username
    name@yourdomain.com
    Password
    Your mailbox password
    Incoming Mail Server
    imap.purelymail.com
    Outgoing Mail Server
    smtp.purelymail.com

  5. Click Sign In again, leave Mail ticked and click Done.

Outlook on the Mac

  1. Open Outlook and choose Outlook → Settings… → Accounts in the menu bar.

  2. Click + → Add an account.

  3. Enter name@yourdomain.com and click Continue.

  4. Choose IMAP/POP if Outlook asks for a provider, and set the type to IMAP.

  5. Under Incoming server enter:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Under Outgoing server enter:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. Click Add Account.

Outlook on Windows

There are two versions. If you see a File menu in the top left, you have classic Outlook. If not, you have the new Outlook.

New Outlook

  1. Click the gear in the top right → Accounts → Add account.

  2. Enter name@yourdomain.com and click Continue.

  3. Choose IMAP if Outlook asks for a provider.

  4. Enter your password and click Show more to see the servers.

  5. Under IMAP (incoming) enter:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Under SMTP (outgoing) enter:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  7. Click Continue and wait for your mail to sync.

Classic Outlook

  1. Click File → Add Account.

  2. Enter name@yourdomain.com, click Advanced options and tick Let me set up my account manually. Click Connect.

  3. Choose IMAP.

  4. Under Incoming mail enter the following. Set the encryption method to SSL/TLS:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS

  5. Under Outgoing mail enter the following, also with SSL/TLS:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS

  6. Click Next, enter your password and click Connect.

Thunderbird (Windows and Mac)

  1. Open Thunderbird and click the menu (☰) → New Account → Email.

  2. Enter your name, name@yourdomain.com and your password and click Continue.

  3. Click Configure manually. Thunderbird does not always find the settings by itself.

  4. Under Incoming server enter the following. Protocol IMAP, authentication method Normal password:

    Server / host name
    imap.purelymail.com
    Port
    993
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  5. Under Outgoing server enter the following, also with Normal password:

    Server / host name
    smtp.purelymail.com
    Port
    465
    Security
    SSL/TLS
    Username
    name@yourdomain.com
    Password
    Your mailbox password

  6. Click Re-test and then Done.

Webmail in your browser

  1. Go to purelymail.com/user/login.

  2. Sign in with name@yourdomain.com and your password.

  3. Your mailbox opens in the browser. There is nothing to install and it works on any device.

  4. Handy on your phone: add the page to your home screen from the browser share menu (Add to Home Screen).

Settings for every app

Is your app not listed? These details work in any mail app that supports IMAP.

Account type
IMAP
Incoming server
imap.purelymail.com, port 993, SSL/TLS
Outgoing server
smtp.purelymail.com, port 465, SSL/TLS
SMTP alternative
Port 587 with STARTTLS
Username (both servers)
Your full email address: name@yourdomain.com
Password (both servers)
Your mailbox password. If you use two-factor authentication, a Purelymail app password.

Not working?

My password or username is rejected

The username is always your full email address: name@yourdomain.com. Test your password by signing in at purelymail.com/user/login. If that works, retype the password in the app and watch for capitals and spaces.

I can receive mail but not send it

Then the outgoing server is not right. It needs the same username and password as the incoming server, even if the app says they are optional. Use smtp.purelymail.com with port 465 and SSL/TLS, or port 587 with STARTTLS.

The app does not find the settings automatically

Choose manual setup and then IMAP. Do not choose Exchange, Microsoft 365 or POP3. Then enter the details from the table above.

I use two-factor authentication

Mail apps cannot enter a code. Create an app password in your Purelymail account and use that in the app instead of your normal password.

Can I use the mailbox on several devices?

Yes. With IMAP all your devices stay in sync: what you read or delete on your phone shows the same way on your computer.

Is your answer not listed? Send us a message and tell us which device and app you use.

WhatsApp hallo@jouwidealewebsite.nl